TKPK App Privacy Policy: Data Security, Cookies, Rights

3 Quick Facts, At a Glance

Why is the Privacy Policy Important

This transparency already explains how TKPK App collects, stores, and uses user data in a limited way, and increases trust among Bangladeshi users, especially accounts relying on bKash, Nagad, and Rocket

Many Dhaka users read the terms on mobile, so the language here is kept simple, and each right is shown separately

If you have TKPK Login or TKPK App If you have questions about it, they are also clarified here

Right to Access

If you want, you can learn what information TKPK stores, typically including account information, device type, login times, and support conversation records

This right means you will not be left in the dark; with a single request you can obtain a summary of your data

How to Obtain

• Write to Support to request the data list
• Enter your registered phone number
• If needed, provide the latest login time

Right to Correct Incorrect

If your name, phone number, or contact information is incorrect, it should be corrected; if incorrect information remains, notifications or support responses may be delayed

Rather than broad changes, request specific corrections; this keeps the account accurate and makes future verification easier

How to Correct

• Submit Correct Information
• Merge Old and New Information
• Attach the proof if required

Right to Delete

If some information is no longer needed, you can request deletion; however, by law, security, or fraud prevention, some records may be kept for a limited time

This is very common; just remember, if there are active transactions or support tickets, review may take longer

How to Request

• Provide the identity linked to the account
• Specify which data you want to delete; write clearly
• Get confirmation once the process is complete

Right to Data Portability

If you want, you can obtain a copy of your data; it helps when you want to keep records yourself or for support

Generally a single organized file contains core information including account setup, contact, and recent activity

What You'll Get

• Basic Profile Information
• Account Usage Information
• Relevant Parts of Support History

Right to Restrict Processing

In some cases you may temporarily limit the use of data, for example while an investigation into inaccurate information is ongoing, or the issue is open with support

This does not close the account; it only halts data flow for specific tasks, and you wait for the next step

When Applicable

• If there is a dispute over
• If a correction request is in
• During sensitive security reviews

Right to Object

If you object to the use of your data for specific purposes, you can notify us, especially to limit notices, analytics, or promotional communications

This right is very important; people want to control their preferences, and TKPK takes it seriously

How to Object

• Send a Message on the Contact Page
• Describe which use you object to
• Leave a copy of the response

Cookie and device

TKPK App uses cookies to remember your session, detect language preference, and simplify security checks to keep you logged in, and reduce unnecessary messages and alerts

You can control cookies from browser settings, but some benefits, such as faster load times or not needing to log in again, may decrease

New Android users may see extra permissions after installing the APK; this is normal, and many across Dhaka and Bangladesh see same steps

Data security habits

Limited access, encryption, and monitoring are maintained in data security so information does not reach unnecessary people

Communication related to bKash, Nagad, and Rocket is kept for limited time; only necessary parts are used for specific tasks

If you want to start over, Deposit instructions And Payment page See

How to use your rights

One clear request is enough; following the 4 steps below makes things faster

1. Choose contact method
2. Write your request concisely
3. Provide account identification information
4. See inbox or support for reply

General requests are usually reviewed quickly; complex requests may require extra verification, especially if there is recent account activity or identity verification

Contact address

If you have privacy questions, send a direct message; whether in Dhaka or another city, requests are handled under the same rules

Write to support, or TKPK contact page From the TKPK contact page you can send more details; ultimately the most important thing is: your data is yours, and TKPK App respects that right

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